Latest Jobs- Team lead,consumer lending (public sector)

Team Lead, Consumer Lending(Public Sector)

Concept Group

Marketing & Communications

LagosFull TimeRetail, Fashion & FMCG

NGN Confidential

Job Summary

The Team lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with registered customers on IPPIS to maintain relationship and generate sales to meet set target.

• Minimum Qualification: Degree
• Experience Level: Mid level
• Experience Length: 5 years

Job Description

The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back-office functions for its more market-facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Roles & Responsibilities

• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance 
• Constantly liaise, coach mentor and motivate team members team for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis of key growth indicators for products, people, and process optimization. 
• Generate and contribute via market analysis and customer perception of new products.
• Establish a good customer base on IPPIS
• Strategically devise means to help self and team members to generate and maintain quality sales contacts registered on IPPIS 
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Job Requirements

• Bachelor's Degree / HND in Marketing, Business Administration, Accounting or any other related field
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
• Experience and good knowledge of IPPIS 
• Demonstrated ability to lead and manage a diverse sales team.
• Demonstrated ability to achieve sales target.
• Strategy development, project management, problem-solving, and change management skills.
• Solid understanding of the financial market and products.
• Exceptional negotiation skills.
• Ability to build positive working relationships, both internally and externally.
• Ability to effectively present information and negotiate with all levels of management
• Demonstrated strong oral and written communication skills.
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